A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.
HIES is fully endorsed by Nick Ross & George Clarke.
We write to every consumer informing them of their level of protection.
Vetted and accredited installers.
Deposit and stage payment protection insurance.
To provide adequate financial protection (IBGs).
Free help and advice line for both installers and consumers.
CTSI approved ADR competent authority.
Access to an independent Ombudsman.
I am working with HIES to ensure that consumers are respected, protected and educated on their home improvement journey.