Zanussi Solar Enquire Now
Act Now!

Consumer Protection Made Simple...

A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.

  • Approved

    HIES is fully endorsed by Nick Ross & George Clarke.

  • Communication

    We write to every consumer informing them of their level of protection.

  • Validation

    Vetted and accredited installers.

  • Protection

    Deposit and stage payment protection insurance.

  • Insurance

    To provide adequate financial protection (IBGs).

  • Advice

    Free help and advice line for both installers and consumers.

  • Dispute Resolution

    CTSI approved ADR competent authority.

  • Ombudsman

    Access to an independent Ombudsman.

I am working with HIES to ensure that consumers are respected, protected and educated on their home improvement journey.